Connected Service Coordinator

Hyundai Motor Company Australia

Working at Hyundai Motor Company Australia

At Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and

not just supply some of Australia’s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people’s everyday lives by caring for many.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO,

the world’s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045. 

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung’s have a go attitude

at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?’ ethos and philosophy to progress and grow as a company.

Imagining what better will look like tomorrow,so that people can benefit from today. 

The Opportunity

Our Marketing & Product team is committed to building a diverse and inclusive team that values varying backgrounds and insights to fuel our innovation. If you have a passion for the automotive industry and are looking to start your career with an innovative brand, this is the role for you! 

As the Connected Services Coordinator, you will support the team with building HMCA’s connected services strategy, initiatives, and digitized systems.  You will support the Connectivity & Mobility Manager with initiating innovative new business solutions and to build on the customer’s insights and vehicle usage patterns, to achieve the goal of being #1 in Connected Services.

Key Responsibilities 

• Supporting the Connectivity and Mobility Manager in developing and delivering the connected services strategy to a high level of standard and detail.  
• Support HMCA Connected Car product (Bluelink) and Genesis Connected Car Services (GCC) for all applicable model releases, including testing and co-ordination with HMC Connectivity Team + Associated stakeholders for all activities.
• Coordinate Navigation updates as they become available, ensuring all internal and external stakeholders are informed of features and enhancements. 
• Compile user and product requirements to ensure timely, effective delivery through effective project management. Perform all tests / trials to ensure high quality performance and user experience.
• Manage reporting and build intelligence around Hyundai customer insights and vehicle usage patterns through data collected and analytics, including the identification of future revenue opportunities.
• Develop recommendations for process improvements including updating Connectivity Standard Operating Procedures (SOP’s) and applying them within HMCA’s business operations.
• Assist with the development of new innovative features and systems and work closely to support HMCA’s goal of #1 in Connected Services, through products, business and market opportunities and associated connected car and mobility technologies.
   

About You

Collaborator: You are able to work effectively within a team environment and can build strong working relationships with stakeholders. 
Eye for Detail: You have a strong attention to detail and thrive in a process driven environment. 
Organised: You can manage multiple task/projects simultaneously and are able to manage your own workload to meet deadlines. Experience with project management is desirable.

Recent graduates with a passion for automotive are welcome to apply! 
 

Why work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset. 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.