Aftersales Marketing Coordinator

Hyundai Motor Company Australia

Working at Hyundai Motor Company Australia

At Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and

not just supply some of Australia’s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people’s everyday lives by caring for many.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO,

the world’s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045. 

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung’s have a go attitude

at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?’ ethos and philosophy to progress and grow as a company.

Imagining what better will look like tomorrow,so that people can benefit from today. 

The Opportunity

As the Aftersales Marketing Coordinator, you will support the Aftersales Marketing Manager by managing the implementation of Service Marketing campaigns and performance programs across all national and regional functions, with additional responsibility to produce product-oriented marketing collateral, as required by the Aftersales strategy, and in line the HMCA brand.

If you are interested in progressing your marketing career with an innovative brand that values your growth, this is the role for you! 
 

Key Responsibilities 

• Development of Service Marketing strategy and annual marketing plan to achieve Aftersales business KPIs
• Development and implementation of Service Customer retention programs in collaboration with regions and CRM team
• Development and Maintenance of HMCA Service Marketing online content including hyundai.com.au, Facebook, etc.
• Service Marketing Asset Management (Brochures, images, website etc.) to ensure that all information is correct and up to date 
• Work with external agencies and internal stakeholders on the management of Service brand and retention campaigns
• Ensure Aftersales marketing communication align with brand marketing strategy and corporate identity
• Develop and oversee Aftersales Incentive Programs to raise awareness of Service retention, Parts and Accessories sales.

Key relationships

• You are reporting to the A/S Marketing Manager
• This position interacts with several other departments including Marketing, Sales, Finance, Aftersales to consult on various aspects of business development.
• Your role has no direct reports
   

About You

You have the below skills and experience and are passionate about progressing your career in Marketing with an innovative and dynamic automotive brand. 

• You have a degree in marketing/communications 
• You have 1 years’ experience in marketing agency or client side 
• Strong attention to detail with ability to write detailed briefs 
• Strong stakeholder management skills with the ability to work with internal and external stakeholders including agency partners 
   

Why work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset. 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.