Aftersales Analyst

Hyundai Motor Company Australia

Working at Hyundai Motor Company Australia

At Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and

not just supply some of Australia’s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people’s everyday lives by caring for many.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO,

the world’s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045. 

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung’s have a go attitude

at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?’ ethos and philosophy to progress and grow as a company.

Imagining what better will look like tomorrow,so that people can benefit from today. 

The Opportunity

Due to an internal promotion, we are looking for an Aftersales Analyst to manage and optimise pricing strategies for Hyundai parts and service platforms. This role includes extensive data analysis to ensure pricing is competitive and aligns with overall business goals. You will work closely with Regional Aftersales teams and suppliers, developing robust pricing models and maintaining reporting tools to drive key business decisions.

If you are looking to bring your strong analytical skills to an innovative automotive brand, this is the role for you!

Key Responsibilities 

• Analyse market trends, competitor pricing, and consumer behavior to develop pricing strategies that maximize profitability and market share.
• Provide recommendations, insights and opportunities utilizing all Aftersales data including parts & accessories. 
• Utilise Power BI and Excel to create data-driven reports and dashboards for decision-making.
• Collaborate with cross-functional teams in sales, marketing, Regions and technical to develop pricing models and strategies that align with business goals.
• Managing relationships with external suppliers and vendors that support the aftersales business. 
• Create efficiencies in Aftersales processes and reporting including the use of AI technology. 
• Assist with administration of our Dealer Parts Portal, including training regional Aftersales teams. 

About You

You have the below skills and experience with a passion for data driven decision making and a desire to grow your career with an innovative automotive brand.

• High attention to detail with the ability to use data to support decision making
• Strong analytical skills, research capabilities and overall business acumen
• Proficiency in Microsoft Excel, Power Pivot, PowerPoint, and Word 
• Experience with Power BI is highly desirable
• Ability to work collaboratively with internal/external stakeholders to meet business outcomes
   

Why work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset. 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.