Product & Process Trainer

Hyundai Motor Company Australia

Working at Hyundai Motor Company Australia

At Hyundai, we are driven by the belief that everyone should have access to the very best in modern mobility. We want to become a lifetime partner for our customer and

not just supply some of Australia’s most popular cars but also innovative future mobility solutions. Our purpose is to enhance people’s everyday lives by caring for many.

Hyundai Motor Company Australia (HMCA) continues to enrich its product line-up with vehicles that are helping to build solutions for a more sustainable future, such as NEXO,

the world’s first dedicated hydrogen-powered SUV and the award-winning IONIQ 5, redefining electric mobility and innovation. Hyundai have committed to Carbon Neutral by 2045. 

We aim to reset how customers, employees and brand representatives think and feel about our brand and do this by always having our founder, Chung Ju-Yung’s have a go attitude

at the forefront of everything we do. At HMCA, we proudly live by the ‘Have you tried it?’ ethos and philosophy to progress and grow as a company.

Imagining what better will look like tomorrow,so that people can benefit from today. 

The Opportunity

As the Product and Process Trainer for Northern Region, you will provide high quality product and sales process training to our Dealer network that directly supports building and developing improved Dealer capability via improved product knowledge and sales processes. 

Process training includes working with regional staff in shared dealer visits and implementing development plans via training and development strategies. Training sessions can be conducted at Dealerships, utilising Webinars or at a Regional Office in face to face and online formats. 
 

Key Responsibilities 

• Plan, develop, and deliver training for dealership staff, which would include face to face training (in dealership and from central location) and online training/webinar formats. 
• Develop quarterly training plan that align with HMCA sales and marketing strategy and supports Regional General Manager’s regional plan.
• Prepare appropriate training materials, develop instructional content, determine methodology, and coordinate the integration of HMCA systems
• Conduct dealer training needs assessments to understand characteristics and skill levels of learners, the job setting to identify processes and tasks performed by staff
• Conduct classroom or web-based training sessions using effective presentation skills, verbal communication skills and classroom management skills
• Maintain high level of product knowledge (includes competitive data) and be a ‘go-to’ for specific Dealership inquiries
• Coordinate training schedules, dates, and logistics as well as maintain all training systems and databases related to product training
• Creation of quarterly regional dealer training plan each quarter, approved by National Sales Training Manager, and Regional General Manager

Key relationships

• You are reporting to the Senior Manager, National Training
• This position interacts with several other departments including Marketing, Sales, Finance, external vendors to consult on various aspects of business development.
• This role will be servicing the Northern Region will could require interstate traveling to support the Western and Central Regions (once per quarter).

About You

You have the below skills and experience with a passion for training and developing people.

• 2+ years’ experience in a similar position.
• Passion for the automotive industry and Hyundai’s innovative products 
• Certificate 4 in Training and Assessment is desirable. 
• Strong communication and presentation skills with the ability to present training face-to-face and virtually 
• Previous sales experience within automotive is highly desirable
• Valid driver’s license and ability to travel interstate when needed 

Why work for Hyundai Motor Company Australia?

We take great pride in creating an inclusive, energised and team-based workplace with meaningful experiences, encouraging innovation and a growth mindset. 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

We are an equal opportunity employer where our values form the foundation of our culture - customer, challenge, collaboration, people and globality.

Recruitment Process

If you would like a career with Hyundai Motor Company Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.