Showcase Principal

Genesis Motors Australia

Working at Genesis Motors Australia

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique “Athletic Elegance” design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

The Opportunity

As The Showcase Principal you will be responsible for leading the sales team to achieve sales targets, delivering an exceptional customer experience, and driving overall profitability of our Gold Coast Showcase. This role plays a pivotal part in the execution of our strategy, ensuring alignment with the brand’s premium positioning and customer-centric values. You will lead by example, fostering a high-performance culture that enhances customer loyalty and brand reputation.

This is a newly created role due to our growth in the market. If you are an experienced General Manager looking to progress your career with an innovative luxury brand, this is the role for you! 

Key Responsibilities 

• Develop and implement strategic sales plans to achieve monthly, quarterly, and annual targets and KPIs.
• Lead, coach, and mentor the sales team to maximize their performance and achieve individual and team sales goals.
• Analyse sales performance data, market trends, and customer feedback to make informed decisions that drive sales growth.
• Maintain a strong focus on customer satisfaction, ensuring that all interactions reflect the brand’s commitment to excellence.
• Manage the sales budget, including monitoring expenses and optimizing resources to achieve profitability targets.
• Collaborate with the National Retail Manager and Marketing team to develop and execute local marketing campaigns that drive traffic to the dealership.
• Provide regular reports to management in relation to metrics, CSI, customer feedback, best practice, improvements and actions plans.
• Recruit, train, and develop sales staff, fostering a culture of continuous learning and improvement.
• Conduct regular performance reviews and provide constructive feedback to help team members reach their full potential.

About You

You have the below skills and experience with a passion to develop your career with an innovative luxury brand. 

• 3-5 years experience in a similar role within the automotive or mobility industry. 
• Strong customer focus with the ability to manage escalations effectively. 
• Comprehensive understanding of automotive sales and service operations. 
• Proven Leadership skills with experience in team management and training. 
• Strong problem-solving skills with the ability to address operational and customer service challenges. 

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits: 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

Recruitment Process

If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.