Sales Manager

Date: 6 May 2024

Location: Melbourne, VIC, National Retail OPS - Genesis MELB, 3181

Company: Hyundai Australia

Genesis Motors Australia

Working at Genesis Motors Australia

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique “Athletic Elegance” design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

The Opportunity

As the Store Manager, you’ll be responsible for the operational excellence of our Genesis Melbourne Showroom. This role will see you achieving store targets, exceptional customer experience and retail brand standards. You’ll ensure that the store is managed, maintained, and operated at a luxury retail standard with a high attention to detail. You will coach and manage your team effectively and actively support in their development through coaching, mentoring and leadership. You will contribute to the business success by being results driven, commercially minded and taking ownership of your store. 

If you are a driven Assistant Sales Manager looking for a new challenge in a growing organisation, we’d love to hear from you! 


Key Responsibilities: 

  • Successful operational management of the store
  • Coach and mentor team members toward best business practices
  • Manage studio roster to ensure appropriate store and operational coverage
  • Create a modern culture encompassing personnel care, development and encouragement
  • Conduct and document regular team meetings and provide ongoing product and process training
  • Lead the team to provide a seamless, memorable and personalised experience for each customer to ensure optimal customer service delivery
  • Support in all marketing and event activations and execute such campaigns to the expected standard
  • Ability to work weekends, public holidays and out of hours as required
  • Complete all business reporting at required timelines and frequency
  • Responsible for monitoring and enhancing business processes for the ultimate client journey and business efficiency
  • Build and manage strong and credible relationships across a diverse range of internal and external stakeholders, this includes working closely with other team members on operational and business needs
  • Manage external suppliers in line with Genesis policy and best commercial outcomes
  • Provide customer prospect support including CRM Management, price/parts/accessories offering, contract consultation, general sales tasks and delivery
  • Ensure a safe workplace with WHS compliance and proactive workplace safety actions
  • Some travel will be required (Within VIC and Domestically)

About You

Passionate: You have Luxury retail/Sales experience, within the automotive industry. You have knowledge of sales processes and mentoring individual and teams to success.
Dynamic: Ability to shift and change your strategy to the dynamic environment of automotive retail.
Proactive: You are not afraid to put your hand up to help. You also find opportunities for growth and analyse strengths, weaknesses, and opportunities. 
Go Getter: You are results driven, commercially minded and take ownership of your remit. 
A Leader: You can encourage, develop, and coach your team to success with the ability  to motivate them to achieve targets. 

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits: 

  • HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
  • Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
  • Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
  • Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
  • CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $12 million for not-for-profit organisations focused on the betterment of children’s lives.
  • EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

Recruitment Process


If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.