Sales Operations Manager

Genesis Motors Australia

Working at Genesis Motors Australia

Genesis is a global luxury automotive brand that delivers the highest standards of performance, design, safety, and innovation while looking towards a more sustainable future. Genesis designs customer experiences that go beyond products, embodying audacious, progressive and distinctly Korean characteristics within its unique “Athletic Elegance” design identity.

With a growing range of luxury models - including the G80, G70, GV60, GV70, and GV80 - Genesis aims to lead the age of electrification by focusing on a dual electrification strategy involving fuel-cell and battery EVs, starting with its G80 and GV60 electric models.

Genesis has stated its commitment to becoming a 100% zero emission vehicle brand by 2030 and to pursuing carbon neutrality by 2035. Since its initial launch in Korea, Genesis has emerged in key global markets including North America, Europe, China, Australia, Russia, and the Middle East, establishing a strong relationship with customers around the world.

The Opportunity

As the Sales Operations Manager you will drive alignment across national and outlets/agency partners to achieve GMAu’s business plan objectives. The role is responsible for the development, implementation and delivery of national sales targets and programs designed to achieve key performance indicators in partnership with the National Retail Manager and Outlets/Agent Partners. 

Key Responsibilities 

• Manage the daily sales operations to ensure efficiency and effectiveness 
• Develop and implement standardized sales processes and practice to drive consistency and productivity
• Monitor and analyse sales metrics to identify trends, opportunities and improvement areas
• Manage relationships with suppliers for vehicle preparations and logistics, constantly looking for process improvement and increased productivity. Assist with development and monitoring of KPIs with logistics partners.
• Lead the management of vehicle supply, logistics and distribution to ensure on-time delivery 
• Manage the development and implementation of National and Regional consumer incentive plans. This includes outlet volume incentives; outlet staff incentives programs and specific stock incentives to support the achievement of key business KPIs.
• Manage the demonstrator and service loan car programs including supporting the expansion of CPO program
• Support creation of annual business volume plans and sales division expenses. Ensure that all sales programs are delivered within budget.
• Supervise a team of sales and supply chain professionals, setting clear goals and expectations. Provide coaching and mentorship to develop the team’s skills and maximize their performance.
   

About You

You have the below skills and experience with a passion to develop your career with an innovative luxury brand. 

• Experience with operations management including logistics, inventory, stock management and supply chain.
• Experience with data reporting including financial reporting, data analysis and sales performance metrics. 
• Strong financial acumen with experience in demand forecasting. 
• Strong internal/external stakeholder management skills. 
• Experience leading and developing a team to meet tight deadlines and targets.
   

Why work for Genesis Motors Australia?

This is a rare opportunity that offers the successful candidate exposure to a national and global business, with access to the following benefits: 

• HMCA & GMAu: Exposure to all facets of the business, its products and future business. 
• Learning & Development: Personalised LMS System and clear L&D strategy for all staff. Exciting formal learning offering’s with internationally recognised organisations. 
• Leave Benefits: Paid Parental Leave, Celebration , Volunteer, Exam Leave and more!
• Employee Vehicle Lease Program: Utilise our Hyundai Cars at a reduced price. 
• Subsidised: Gym with personal trainer on-site, onsite café with barista made coffee.
• Travel: 2 Minute walk from the Sydney Metro and bus station, making it an ease to travel. 
• CSR Program: Contribute to our Hyundai Help for Kids, which has raised over $13 million for not-for-profit organisations focused on the betterment of children’s lives.
• EAP Converge: Access to professional assistance for personal or work-related issue. Health & Wellbeing resources and more. 
• Newly renovated office: Open-plan layout that stimulates productivity and collaboration.

Our people are our most valuable asset and we seek exceptional people who are both passionate and committed to providing outstanding customer experiences.

Recruitment Process

If you would like a career with Genesis Motors Australia, please submit your resume by using the apply button below. If you are shortlisted, you will be contacted by telephone by our People & Culture team. We would like to thank all other applicants for their interest and wish you well in your job search.